Privacy Policy

Information We Collect

We collect only the information needed to operate, improve, and support DualSenseX.

Information You Provide

We may collect information that you choose to provide, including:

• Your name and email address;
• Support questions and feedback;
• Bug reports and feature suggestions;
• Screenshots, logs, or other files you send; and
• Information submitted through a contact form.

Please remove passwords, account details, and other sensitive information before sending logs or screenshots.

Controller and Device Information

DualSenseX may process technical information needed to detect and control supported devices, including:

• Controller model and connection type;
• Button, joystick, trigger, touchpad, and motion input;
• Battery and connection status;
• Controller firmware information;
• LED, vibration, haptic, and trigger settings;
• Windows version and application version; and
• Installed drivers required by the application.

This information is mainly processed locally on your computer so that DualSenseX can apply your settings and provide controller features.

Profiles and Settings

DualSenseX may store your controller profiles and preferences, including:

• Button mappings;
• Adaptive trigger settings;
• Vibration and haptic settings;
• LED colors and lighting options;
• Controller-emulation preferences;
• Keyboard and mouse mappings; and
• Application appearance and startup settings.

These settings are generally stored on your computer or through features provided by the platform from which you obtained the application.

Online Services

An internet connection may be used for:

• Ownership verification;
• Software and firmware update checks;
• Driver downloads;
• Steam features;
• Cloud-stored settings;
• Workshop content; and
• Support or error reporting.

When these features are used, limited technical information such as your IP address, application version, request time, and platform identifiers may be processed.

Website and Cookies

When you visit our website, we may collect standard information such as:

• IP address;
• Browser and device type;
• Operating system;
• Pages visited;
• Referring website; and
• Visit date and time.

Cookies may be used to remember preferences, measure website performance, maintain security, and improve your experience. You can manage cookies through your browser settings.

How We Use Information

Information may be used to:

• Operate DualSenseX features;
• Detect and configure supported controllers;
• Save your settings and profiles;
• Verify application access;
• Provide updates and driver downloads;
• Investigate bugs and technical problems;
• Respond to support requests;
• Improve performance and compatibility;
• Protect the application and website from misuse; and
• Comply with legal requirements.

Local Integrations and Game Mods

DualSenseX may support game modifications and other applications through local files or network communication, such as a local UDP connection.

When you enable these features, controller input, trigger settings, vibration commands, or other technical data may be exchanged with the connected application. You are responsible for reviewing the privacy and security practices of any game mod or external tool you choose to use.

Third-Party Services

DualSenseX may use or connect with third-party services and components, including:

• Steam;
• GitHub;
• ViGEmBus;
• HidHide;
• Windows services;
• Driver-download providers; and
• Game modifications or external applications.

These services may process information according to their own privacy policies. Purchases, Steam accounts, achievements, Workshop content, and Steam Cloud data are managed through Steam.

How We Share Information

We do not sell personal information.

Information may be shared:

• With service providers that help operate the website or application;
• With platforms you choose to use, such as Steam or GitHub;
• When required by law or a valid legal request;
• To investigate fraud, abuse, or security problems;
• To protect users, services, or legal rights; or
• With your permission.

Data Storage and Retention

Controller profiles, mappings, and application settings are generally stored locally on your computer. You may remove this information by deleting the related configuration files or uninstalling the application.

Support messages and other information you submit may be kept only for as long as needed to answer your request, resolve technical issues, maintain security, or meet legal requirements.

Information handled by Steam, GitHub, or another service is retained according to that service’s privacy policy.

Data Security

We use reasonable measures to protect information against unauthorized access, loss, misuse, or alteration.

However, no software, website, or internet transmission can be guaranteed to be completely secure. You should protect your accounts, keep Windows and drivers updated, and install software or modifications carefully.

Your Rights and Choices

Depending on where you live, you may have the right to:

• Request access to your personal information;
• Correct inaccurate information;
• Request deletion of your information;
• Object to or restrict certain uses;
• Withdraw consent;
• Request a copy of your information; and
• Submit a complaint to a data-protection authority.

You can manage locally stored DualSenseX settings directly from your computer. Steam-related information can be managed through your Steam account and privacy settings.

Children’s Privacy

DualSenseX and its related services are not directed to children under 13 or the minimum age required by local law.

We do not knowingly collect personal information from children in violation of applicable law. If such information is identified, reasonable steps will be taken to delete it.

International Data Processing

Information may be processed in countries other than the country where you live. When required, reasonable safeguards will be used to protect information transferred between countries.

Changes to This Policy

We may update this Privacy Policy when DualSenseX features, services, technology, or legal requirements change.

Any changes will be posted on this page with a revised effective date. We encourage you to review this Policy periodically.

Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us through our Contact Us page.

When contacting us about a technical issue, include only the information needed to explain the problem. Do not send passwords, payment information, or other sensitive details.

By using DualSenseX, our website, or related services, you acknowledge that you have read and understood this Privacy Policy.